While Microsoft Teams makes chatting with colleagues, sharing files and online meetings seamless, sometimes you just need to make a good old-fashioned phone call. That’s where Microsoft Teams Voice comes in.
Teams Voice is a feature that lets you make and receive voice calls over the internet using your Microsoft 365 account. It’s also known as VoIP calling, which stands for Voice over Internet Protocol.
With Teams Voice, you and your customers can enjoy high-quality, reliable, and secure phone calls, with all the added benefits of Teams and Microsoft 365.
Teams Voice allows you to keep your existing phone number or get a new one from Microsoft or your own provider. You can also choose between a calling plan or direct routing, depending on how you want to manage your calls and costs. And if you already have a public switched telephone network (PSTN) system in place, you can integrate it with Teams Voice and extend your reach to landlines as well.
This is more than just a phone service. It’s a way to enhance your communication and collaboration with Microsoft Teams. You can access all your contacts, chats, and files from one place, and switch between voice and video calls with ease. You can also use advanced features like voicemail, call forwarding, call recording and auto attendants.
Adopting an entirely new system can feel overwhelming, but Microsoft Teams Voice offers a solution that is both simple and transformative. Having supported more than 100,000 users to harness the benefits of a cloud-based phone system via Teams, we will work closely with you to ensure that Teams Voice delivers the communication hub you need and provides long-lasting value to your organisation. Here’s how.
Integrating your phone system into Microsoft Teams means you are prepared and ready for the PSTN switch-off. More than that, you’ll also benefit from the evergreen nature of cloud telephony – no more waiting for maintenance or relying on retroactive fixes for communication problems.
With millions of people relying on Teams for all aspects of their work, integrating your telephone system increases its functionality as a one-stop hub for your people. Bespoke apps and integrations can also be added, thanks for our Teams Voice experts.
We can help you choose a Teams Voice calling plan that suits your needs. Our unique Microsoft Teams Direct Routing options provide full voice functionality, with additional specifications and bespoke solutions available via third-party integrations. If you’re already using Teams, you just need to add a Teams Phone licence to get started; if you haven’t adopted Teams yet, we can support you on your journey.
Microsoft Teams represents one of the world’s leading productivity and communication hubs, and Microsoft Teams Voice takes its functionality to new levels. As an add-on for your existing Teams environment, Teams Voice gives you the flexibility to make and receive phone calls from traditional phone lines wherever you are. The world of cloud-based communication now includes non-cloud sources with Microsoft Teams Voice.
With an uncertain global economy and a focus on sustainability and fiscal security, organisations everywhere are looking for the tools that will help them do more with less. Finding ways to cut expenses without cutting corners is the name of the game, and Teams Voice offers you modern communication with your long-term goals in mind.
At Advania, we will ensure you get more from your deployment than just basic call-and-video functionality, giving you a fully integrated experience for your users. We can support you with your Teams Voice configuration and connect with your Microsoft 365 productivity and business apps to enable and increase your hybrid working potential, while making sure to incorporate the highest standards of security and data governance.
Teams brings the highest levels of security, with two-factor authentication, single sign-on through Active Directory and data encryption. GDPR compliant, Teams Voice also comes with a range of additional compliance features that mean your communication remains as secure as the rest of your cloud data.
In the UK, Advania is recognised as a full Solutions Partner for Microsoft Cloud and an Azure Expert Managed Services Provider, ranking us among the global elite of Microsoft partners.
For your business, your people make the difference. For us, it’s no different – our success is your success. With Advania, you can trust you are gaining the best support and expert advice.
With the world rapidly becoming cloud-centric, your most critical business solutions must keep pace with industry as a whole. Our experts are ready to work with you to revolutionise the way your people communicate, as part of a strategy to accelerate your sustainability goals that drive your long-term success. We have the best people available to support your Microsoft Teams Voice adoption and they are waiting to hear from you.
